The global digital economy is evolving faster than ever, with telecommunication companies laying the foundation for innovation, digital transformation, and worldwide connectivity. At the forefront, fueling a more connected future, are hundreds of internet providers in Indonesia.
The discussed networking operators are ideal for households and businesses seeking stability for services ranging from remote work to live streaming, online gaming, and teleconferencing.
55 Best internet providers in Indonesia
The Indonesian internet market with a penetration rate of 80 percent offers a world-class lineup of fiber, satellite, and mobile broadband solutions.
Which is the fastest ISP in Indonesia?
1. IndiHome
Telkom Indonesia’s flagship broadband brand still commands the widest national footprint, reaching cities and towns far beyond Java and Bali.
Telephone
147
Website
www.telkomsel.com
IndiHome bundles fiber internet with a home phone line and interactive TV, and its huge coverage makes it the default pick for many rural and suburban residents.
2. Biznet Home
Urban customers who prioritize consistent speed over sheer coverage often turn to Biznet Home, which runs on a 100 percent fiber-optic network across more than 180 cities.
Telephone
1500933
Website
www.biznethome.net
Subscribers gain access to 24-hour customer care via phone, live chat, or email, plus bundled perks like Biznet WiFi hotspots and Biznet IPTV for entertainment on the same connection.
3. MyRepublic
Gamers and streamers prefer MyRepublic because of its symmetrical upload-download speeds and lack of a fair-usage policy that throttles heavy users.
Telephone
1500818
Website
www.myrepublic.co.id
Ookla’s Speedtest Awards recognized MyRepublic as Indonesia’s fastest fixed broadband provider in past quarters, and round-the-clock support is available by phone.
Under Lippo Group’s Link Net, First Media pairs home internet with cable TV through its long-running FastNet and HomeCable products.
Telephone
1500595
Website
www.satu.xl.co.id
First Media and XL Satu offer combined home internet and entertainment packages, following XL Axiata’s acquisition and integration of First Media’s fixed broadband services.
5. CBN Fiber
Operating since 1995 as PT Cyberindo Aditama, CBN Fiber has built a reputation for cybersecurity-conscious internet delivery, including a partnership with Trend Micro for connection protection.
Telephone
(021) 5799-4588
Website
www.cbn.id
Plans start affordably and scale up to 1 Gbps, and account holders can escalate issues through WhatsApp, live chat, or the diCBN mobile application in addition to the phone line.
6. MNC Play
Part of the MNC Group media conglomerate, MNC Play targets six major cities with a triple-play package combining internet, IPTV, and telephone service.
Telephone
1500121
Website
www.mncplaymedia.com
Its entertainment tie-in with MNC’s television networks gives subscribers exclusive content bundles, and the care team stays reachable via call, WhatsApp, or email at any hour.
7. Oxygen.id
Backed by Moratelindo, Oxygen.id has expanded quickly into residential fiber after building its name in enterprise connectivity.
Telephone
1500882
Website
www.home.oxygen.id
Packages reach up to 200 Mbps for homes and up to 1 Gbps for offices, and the provider promises a seven-business-day installation window once an order is confirmed.
8. XL SATU
XL Axiata introduced XL SATU as Indonesia’s first fixed-mobile convergence service, folding home fiber and mobile data into a single subscription.
Telephone
817
Website
www.satu.xl.co.id
Subscribers receive shared prepaid mobile data for up to five family members alongside their fixed connection, and the myXL app centralizes billing, quota management, and live chat support.
9. ICONNET
A subsidiary of state utility PLN, ICONNET leverages existing electrical infrastructure to extend fiber into areas that other ISPs have been slower to reach.
Its state-backed ownership reassures customers about long-term stability, and the 24/7 contact center answers through phone, WhatsApp, and email for both retail and corporate accounts.
10. Indosat HiFi
Launched in late 2022, Indosat HiFi rounds out Indosat Ooredoo Hutchison’s mobile empire with a dedicated fiber-to-the-home product.
Telephone
(021) 3000-1515
Website
www.hifi.ioh.co.id
Coverage currently spans eight metro areas, including Jakarta, Bandung, and Surabaya, and customers can also reach HiFi Care through WhatsApp for troubleshooting or upgrade requests.
The enlisted ISP enjoy extensive accessibility across 38 provinces, 514 regencies and cities, and thousands of smaller districts with a cumulative population of 288 million.
Internet coverage across provinces in Indonesia
No
Province
Capital
Pop
1
Aceh
Banda Aceh
5.6m
2
North Sumatra
Medan
15.7m
3
West Sumatra
Padang
5.7m
4
Riau
Pekanbaru
6.8m
5
Riau Islands
Tanjung Pinang
2.2m
6
Jambi
Jambi
3.8m
7
South Sumatra
Palembang
8.9m
8
Bangka Belitung Islands
Pangkalpinang
1.5m
9
Bengkulu
Bengkulu
2.1m
10
Lampung
Bandar Lampung
9.2m
11
Jakarta (Special Capital Region)
Jakarta
10.7m
12
Banten
Serang
12.6m
13
West Java
Bandung
50.7m
14
Central Java
Semarang
37.5m
15
Special Region of Yogyakarta
Yogyakarta
3.8m
16
East Java
Surabaya
41.4m
17
Bali
Denpasar
4.5m
18
West Nusa Tenggara
Mataram
5.7m
19
East Nusa Tenggara
Kupang
5.7m
20
West Kalimantan
Pontianak
5.7m
21
Central Kalimantan
Palangka Raya
2.8m
22
South Kalimantan
Banjarbaru
4.3m
23
East Kalimantan
Samarinda
4.1m
24
North Kalimantan
Tanjung Selor
0.8m
25
North Sulawesi
Manado
2.7m
26
Gorontalo
Gorontalo
1.2m
27
Central Sulawesi
Palu
3.1m
28
West Sulawesi
Mamuju
1.5m
29
South Sulawesi
Makassar
9.5m
30
Southeast Sulawesi
Kendari
2.8m
31
Maluku
Ambon
1.9m
32
North Maluku
Sofifi
1.4m
33
Southwest Papua
Sorong
0.7m
34
West Papua
Manokwari
0.6m
35
Papua
Jayapura
1.1m
36
Central Papua
Nabire
1.4m
37
Highland Papua
Wamena
1.5m
38
South Papua
Merauke
0.6m
In conclusion, the best choice of an internet provider in Indonesia depends on your location, budget, and bandwidth requirements. Before subscribing, it is advisable to compare available plans in your area to ensure you get the best possible online experience.
Bsc. Mechatronics engineer & founder of Rejnac Group Inc. with a strong passion for Robotics, networking, ICT, digital marketing, and AI applications. My goal in this web project is to highlight exciting tech trends that are transforming your living room and workspaces. DM on WhatsApp or [email protected].
